Credit Brokers

Compliance Support Retainer

Rockstone Compliance can provide you with a retained support function, supporting your firm as appropriate.

Packages start from £375 + VAT per month.

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Compliance Accountabilities

  • Compliance advisory ‘Helpdesk’;
  • Overseeing the Compliance Monitoring Programme (CMP);
  • Policy manual set up and regular reviews;
  • Implementation of firm specific compliance forms (Terms of Business / Sales Processes);
  • Sales Quality Reviews (file checks);
  • Technical Support – marketing guidance / website compliance;
  • Completion of FCA RegData returns or Connect Applications;
  • GDPR / Data Protection Compliance Support / Training;
  • Overseeing supervisory model for CPD completion;
  • Delivering personalised and firm specific annual training programme;
  • Complaints handling support – from investigation through to final resolution.

The above is only an indication of the service offering and as such we are happy to provide a provision that suits your firm.

Ad Hoc Support

This includes compliance visits, documentation, complaint and advertising support etc. You may require an ad-hoc visit for any number of reasons including:

  • One off ‘Healthcheck’ reviews to establish how compliant any aspect of your business is.
  • Pre-FCA inspection visit to help you prepare
  • General compliance visit for file checking, T&C and TCF
  • Training days

Onsite Visits – Cost quoted per day, dependant on location.

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Compliance Policy Implementation

We have a full range of documents available to buy as one-off purchases or they can be provided with our comprehensive support package. Compliance documentation will be tailored to meet the needs of your firm; whilst also meeting the requirement of the regulator.

Compliance File Implementation - £25.00 + VAT per document

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