How we can help you

As a Directly Authorised mortgage / insurance adviser, maintaining ongoing compliance isn’t just about meeting regulatory requirements—it’s about protecting your business, your customers, and your reputation.

At Rockstone Compliance, we provide retained compliance services that act as an extension of your business, ensuring you stay up to date with regulatory changes, mitigate risks, and operate with confidence. From regulatory reporting and policy reviews to FCA engagement and staff training, our expert team offers proactive, tailored support to keep your business compliant and future-ready.

Compliance and support retainer

As part of our retained contract, we will support your firm by overseeing the compliance accountabilities which include the following:

  • Compliance advisory ‘Helpdesk’
  • Overseeing the Compliance Monitoring Programme (CMP)
  • Policy manual set up and regular reviews
  • Implementation of firm specific compliance forms (Initial Disclosure Documents / Terms of Business / Sales Processes)
  • Sales Quality Reviews (file checks)
  • Technical Support – marketing guidance / website compliance
  • Completion of FCA RegData returns or Connect Applications
  • GDPR / Data Protection Compliance Support / Training
  • Overseeing supervisory model for CPD completion
  • Delivering personalised and firm specific annual training programme
  • Complaints handling support – from investigation through to final resolution.

The above is only an indication of the service offering, so please do get in touch to discuss what further support we can offer your firm.

Full support packages start from £393 + VAT per month

Ad hoc support

This includes compliance visits, documentation, complaint and advertising support etc. You may require an ad-hoc visit for any number of reasons including:

  • One off ‘Healthcheck’ reviews to establish how compliant any aspect of your business is.
  • General compliance visit for file checking, T&C and TCF
  • Completion of RegData returns
  • Delivering bespoke training (either in person or via video link)

Onsite Visits – Cost quoted per hour or day, dependant on activity required or location.

File checking

Files can be checked in various ways, either in-house or remote checks. Remote file checking is more cost effective, and arrangements can be made for us to access your CRM easily.

Remote file checking - £65 + VAT per file

Contact us

To learn more about how we can support your compliance needs, please call or send us an email.

Book a consultation